“OBOX is a very effective organization and has great operational controls on their processes. One of the key attributes of their leadership team is the way they are transparent in their communication and open for business challenges. This helped us to always rely on OBOX team for any challenge we came across and get it resolved with ease; without any business impact.
We started with Inbound but soon added Outbound, Data Entry, and Financial Payment through POS link and finally OBOX handling our Mailbox. OBOX team was able to respond and action all our emails within 24 hours improving our Turn Around Time (TAT) and thereby enhancing our productivity”
Star Tours Ltd
Leading Tour Operator in UK
“We chose OBOX because of its clear commitment to our partnership and its proven process expertise. Their sheer commitment, execution excellence and ability to work with us to envision our overall program, has made a tremendous difference.
OBOX has truly demonstrated that it can work with us as a strategic partner and deliver not only timely and quality leads, but provide real insight and added value to the business. Due to their high degree of flexibility; scalability and service orientation to enable us meet the strategic goal, We look forward to strengthening it further in the years to come”.
vMobo Private Ltd.
An Indian based Mobile Marketing Organization
“Shakeel is an excellent operations leader who developed his leadership team into strong leaders who were client facing with my ops team. Client servicing is his strongest point. He knew how to assess my business needs and deliver on them. He and I developed a strong work relationship based on trust and team performance.
He was instrumental in creating reporting measurements to run the business and held his team accountable to the delivery of the measurements. He was not afraid to take criticism and help explore solutions for his team and able to present meaningful solutions to my team. I credit Shakeel with leading the division effectively and improving our output “
Optum Healthcare (Formerly Ingenix Inc..)
(USA Based Healthcare Service Provider)