Healthcare

 

Healthcare organizations today are facing many challenges. These include rapidly changing regulations and laws, HIPAA Privacy, data security and integrity, modified delivery models, governmental intervention and a changing patient base. These changes are forcing healthcare organizations and physicians to provide higher levels of service in a more cost effective manner. Competition is intense and regulatory pressures are increasing. To remain competitive these same organizations must do a better job with their billings, collections, claim coding and customer service.

 

OBOX solutions and services help healthcare organizations fortify their enterprises. Our proven domain expertise and strong focus on operational excellence allow healthcare organizations to focus on their core business while OBOX supports and delivers their administrative and business processes and solutions.

 

Our back office services enable clients to have a strong competitive advantage. Our services are state-of-the art, robust and cost effective. We combine industry best practices and methodologies to improve customer satisfaction, reduce operational costs while streamlining processes. We also employ continuous improvement and optimization methodologies to ensure client success.

 

OBOX offers transaction processing, voice and web support services for their healthcare clients.

 

Our services include:

  • Claims and Forms processing
  • Claims Adjudication
  • Revenue Cycle Management
  • AR and Denial Management
  • Medical Billing and Coding
  • Provider Credentialing
  • Anti Fraud and Subrogation
  • Provider Maintenance
  • Underwriting
  • Customer Service
  • Policy Administration
  • Accounts Payable
  • Value Added Services
  • Collections