OBOX is the next generation of knowledge and business process outsourcing. We provide robust and proven solutions for organizations seeking to focus on their core competencies and business functions. Our solutions, which include Knowledge Process Outsourcing (KPO) and Business Process Outsourcing (BPO), allow you to tap global expertise and run operations virtually 24 hours per day, 7 days per week. We are the strategic partner of choice for organizations seeking to stabilize their operations and those seeking to grow.
We have specific expertise in Finance and Accounting processes, Telecom, Retail, Travel, Logistics, Healthcare and Insurance.
OBOX is an Established Service Provider for Transaction Processing, Data Entry, Customer Service and Call Center – Inbound, Outbound and Email Support, Sales Support, Collections and Medical/Healthcare Billing.
OBOX has multiple locations in Mumbai, India, UK and in the U.S. Our headquarters in Mumbai is housed in a world class facility with state-of-the-art technology and infrastructure. Our Delivery Center seats hundreds of staff in a variety of shifts allowing us to provide services around the clock on a 24/7 basis. Our facility and infrastructure has been designed for easy and rapid expansion to ensure we can meet our client’s needs and expectations.
The senior management team is highly experienced with deep domain expertise in Healthcare, Insurance, customer service/call center, project planning and management, process analysis and re-engineering, transition/change management, HR and BFSI operations. They possess the understanding of core processes, functional requirements and outsourcing potential. Their exposure to complex & analytical projects complements process knowledge.